Stream Ticket + Event T-Shirt
Ticket, Fee + Event T-Shirt, US Only
"The power of love" bundle
Stream Ticket, Fee, Event T-Shirt, Poster + Coffee Mug, US Only
"Lost in love" bundle
Stream Ticket, VIP Experience with Exclusive Soundcheck, Event T Shirt, Signed Poster + Coffee Mug, US Only
FOR GROUP RATES AND COMMERCIAL LICENSES, PLEASE CONTACT US AT: email@example.com
Celebrate Valentine’s Day with Air Supply as the rock duo share their first live concert since the Pandemic began with a special performance dubbed “Love Letters” on Sunday, February 14, 2021. The concert will emanate from the Florida Theater in Jacksonville, FL and will feature the band’s many hit songs.
This global streaming event will be broadcast worldwide with four special airings at 8:00p local time in Sydney AEST, London GMT, New York EST and Los Angeles PST.
In addition to the concert, fans will also have the opportunity to partake in a virtual VIP Experience with Exclusive Soundcheck.
The HD Broadcast with High Fidelity Stereo Sound will be available for 48 Hours VOD after the initial broadcast
Livestream Access and Bundles
Stream Access Ticket$29 + Fee
This Stream Access Ticket allows you to watch Air Supply “Love Letters” here on AirSupplyLoveLetters.com during its premiere on Sunday, February 14 at 8:00p local time in Sydney, London, New York and Los Angeles.
Stream Ticket + Event T-Shirt$60 + Fee, Taxes & S&H
Your Air Supply “Love Letters” Stream Access Ticket bundled with an event T-Shirt commemorating the event.
T-Shirt is available in Adult sizes Small to 2XL. Items to ship 2-4 weeks after the stream.
“The Power of Love” Bundle$95 + Fee, Taxes & S&H
Your Air Supply “Love Letters” Stream Access Ticket bundled with an exclusive T-Shirt, Poster and Coffee Mug commemorating the event.
T-Shirt is available in Adult sizes Small to 2XL. Items to ship 2-4 weeks after the stream.
"Lost In Love" Bundle$200 “Lost In Love” Bundle + Fee, Taxes & S&H
Your Air Supply “Love Letters” Stream Access Ticket bundled with a virtual VIP Experience with Exclusive Soundcheck PLUS exclusive T-Shirt, Signed Poster and Coffee Mug commemorating the event.
T-Shirt and Sweatshirt are available in sizes Adult Small to 2XL.Items to ship 2-4 weeks after the stream.
How Do I Purchase A Ticket?
We are running this event on our streaming partner’s system (TourGigs). Everyone is required to sign up for a new account on AirSupplyLoveLetters.com in order to purchase tickets and bundles.
Do you have any information on how streaming the concert works?
Yes, please check out our support portal for all the common questions and answers about your account, payment and subscriptions and the content here: support.tourgigs.com
Where and how do I watch the show?
You will view the Global Streaming Event on the same page that tickets are purchased – www.AirSupplyLoveLetters.com
On this page you will log in using the same account that you created when purchasing your stream ticket.
If you have any trouble logging in or need to contact support, please visit support.tourgigs.com
Is this a recurring charge?
No, this is a one-time purchase only. Some banks incorrectly report it as a recurring charge. Your charge will be coming from our partner TourGigs, LLC on your statement.
Can I buy tickets for a friend?
Yes, Stream Access Gift Tickets are available for purchase.
How does this work? When you order a Stream Access Gift Ticket you will receive a voucher code via email, which you can share with your friend or family member. This voucher code can be redeemed here at AirSupplyLoveLetters.com and provides access to the Global Streaming Event on February 14, 2021.
When does the show start?
There will be four airings of Air Supply “Love Letters” on Valentine’s Day. Each show will begin at 8:00p (20:00) local time in Sydney, London, New York and Los Angeles on Sunday, February 14, 2021.
Virtual Doors will open 30 prior to showtime (7:30p / 19:30). Please log on at least 15 minutes before 8pm to make sure your video, audio and internet connection is working for the show. For those joining us who are located in different time zones, feel free to use the time zone converter below to ensure you log in at the correct time! Thetimezoneconverter.com
When will I get my t-shirt?
Merchandise sales are pre-orders and will be shipped 2-4 weeks after the show commences. Fans will get an email notification from the merchandise company when their order ships. This confirmation email will include tracking information.
Where do I enter my T-Shirt shipping info?
You can double-check we have your correct shipping information in the “My Details” section of your account. To access, please login to the show page and click on the red and white Bolt account icon in the lower right-hand corner of the page and then click “My Details”. The shipping form will come up.
Step-By-Step Purchase Instructions
There are two steps necessary to purchase stream access bundles. A) Signing up for an account on AirSupplyLoveLetters.com and B) Checkout.
1. Navigate to www.AirSupplyLoveLetters.com
2. Click on any of the 'Order Now' buttons
3. Select the 'SIGN UP' tab on the pop-up
4. Enter your email address and fill in all required fields. Please note that if you are ordering a poster and/or bandana, this information will provide us with your shipping address and t-shirt size.
5. Agree to terms and click on the 'REGISTER' button
You are now registered for an account on www.AirSupplyLoveLetters.com
You can continue directly to the checkout step at this point
If you have a voucher or promo code you can add it by clicking on where it says '+ add voucher'
1. Enter your credit card information (if applicable)
2. Click Pay to submit your purchase
3. Upon submission of payment you will get a 'Success' message
4. You can click anywhere on screen to continue
You are all done! You should receive a confirmation email for both your registration and purchase. Make sure you keep the username and password that you used to sign up since you will need to log back in to watch the livestream.
Please note that your credit card statement will show the charge as coming from our livestream partner, Tourgigs LLC.
Can I Cast to or Watch on my Apple TV, Chromecast, Smart TV or ROKU?
Yes. Apple Airplay/AppleTV and Chromecast are supported natively in the TourGigs platform player.
We recommend using Puffin TV or TV Cast apps to cast to Roku, Smart TV's and Firestick as we do not have a native app for these platforms.
In regards to watching the event on a Smart TV, this will depend on the model of Smart TV you have. To stream an event you would use your TV's browser to visit the webpage and watch the stream just like on your PC or tablet.
As an alternative to your TV's default browser, you can also try the Puffin TV browser app, which might work in cases where your TV's default browser does not. Although certain models will allow the streaming without any issues, others might not. Please Note: you will need to have a TV that supports the installation of new apps to install Puffin TV.
This is why we normally suggest watching the event on another device, which in turn you can connect to your SmartTV via either Mirror Cast, Screen Sharing, HDMI or any other wireless or wired connection method that your devices support.
The Checkout says my credit card is not valid.
Looks like you are trying to use an unsupported card. Discover, Diners, and a few others are not accepted. Please try again with a Visa, Mastercard or Amex card.
We apologize for any inconvenience and are at your service for any other questions or issues.
How do I see the status of my stream order or change my account information?
For Stream Access Ticket orders made on AirSupplyLoveLetters.com:
1. Log into your account on AirSupplyLoveLetters.com by clicking on the ‘HAVE A TICKET? LOGIN HERE!’ button under the bundle options.
2. In the bottom-right corner of the screen, you will see a red circle that is your account icon. Click it.
3. Click on Purchases to see your order
If you would like to update your information, this can be done by clicking on My Details
Please note: If you would like to change the email address associated with your stream access purchase, you will have to create a new account and email support.tourgigs.com to have the stream access transferred to this new account.
Gift Ticket or Voucher Redemption Instructions
To redeem your gift ticket or voucher, please follow these steps:1. Sign Up
a. Navigate to www.AirSupplyLoveLetters.com
b. Click on the “Order Now” button for the “Stream Ticket - $29” box
i. Note: Vouchers are only redeemable for Stream Tickets
c. A Login/Sign Up window will pop-up. Select the “Sign Up” tab next to where it says “Login”
d. Enter your email address and fill in all required fields.
i. Note: This information will provide us with your billing and shipping address (if applicable). Due to the way this platform works, you are required to input an address.
e. Agree to the terms and click on the “Register” button
Congratulations! You are now registered for an account on AirSupplyLoveLetters.com! Make sure you save this login because you will need it to access the global streaming event here on February 14, 2021 at 8:00 PM.
You can continue directly to the checkout step at this point.2. Checkout with a Voucher Code
a. Enter your voucher or promo code by clicking on where it says “+add voucher”
b. With a valid code entered the payment field will automatically disappear and you will get a “Success” message
c. You can click on the “Access Content” button or anywhere on the screen to continue3 Checkout with a Credit Card
a. Enter your credit card information
b. Click “Pay” to submit your purchase
c. Upon submission of payment you will get a “Success” message. If you paid with a credit card you will receive a payment confirmation via email.
You are all done! Make sure you keep the username and password that you used to sign up on tsolivestream.com since you will need to log back in to watch the live stream event on February 14, 2021.
If you want to make any changes to your account on tsolivestream.com or check the details of your purchases, you can click on the red circle at the bottom right corner of the screen and select ‘My Details’
For all login, payment or access inquiries please visit here support.tourgigs